Rather than talking to tenants themselves, property managers are favoring AI chatbots to handle day-to-day inquiries.

Remember folks, in many areas if something major is broken then you can go on a rent strike until it’s fixed by the landlord by putting the rent into escrow. Local laws are too diverse for me to get into more detail, so make sure you know what you’re doing before you do it. Find a tenants rights group in your area and ask for help.

@Bytemeister@lemmy.world
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Had to do this for my dryer. Was broken for 3 months. I let the rental office know every few days that it wasn’t working. Eventually ran a clothesline on my porch and literally aired my “dirty” laundry in public. Got a warning about being in breach of the lease terms, went back to the office the same hour with the escrow paperwork and a copy of the lease terms that they were in breach of (maintaining appliances, responding in a timely fashion) and brought excerpts from my states rental laws showing them that I was in the right to put the account in escrow, and that I could bill them for the escrow fees and my time.

Dryer was fixed the next day.

Hell yeah, nice work. If you’d like, I have advice on forming tenant unions so it gets fixed even quicker next time

https://www.nplusonemag.com/issue-44/essays/human_fallback/

This a wonderfully written article from a woman who worked as a chatbot helper in the real estate industry.

i thought this was !theonion@midwest.social

@Darkard@lemmy.world
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And we thought SkyNet would wipe out human life on the planet, instead it’s just refusing to fix your boiler

Tenant: Can you fix my garbage disposal?

AI landlord: I’m sorry Dave. I’m afraid I can’t do that.

Ppl still have garbage disposals?

Encrypt-Keeper
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Yes?

No! Too much nitrogen is actually bad.

Encrypt-Keeper
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Maybe in Canada? In the U.S. they’re just as common as they’ve always been.

That article reads like a list of negative points from The Good Place - it’s impossible to do the right thing.

Not having a garbage disposal isn’t some sort of catch 22 complex problem your making it out to be.

I don’t. Just picked a random appliance that breaks a lot.

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