pack our plans with value and build out the industry’s best 5G network
I’ve generally needed to disable 5G on their network because it was slower than LTE. 5G has only been useful in places they didn’t have coverage before in my experience
Same. I have 5G off because it’s just so bloody slow and unreliable.
Let’s not even talk about the problems where periodically I can’t make any outbound calls and no one can call me. Which has been a problem for at least the last 5 years, for both me and my wife.
Got the text about the increase and it’s definitely nail in the coffin for me. I’ve confirmed that I don’t need much data even with forgetting to reconnect to wifi.
Strangely found myself tempted towards Helium Mobile since it’s 20 bucks for “unlimited” with 30GB of high speed. But of course it’s a crypto product… I’d been planning to wait til they release a feature to supposedly cryptographically protect against SIM swap attacks here. Assuming it checks out for security I’d consider it a decent extra benefit. Thoughts?
edit: forgot to mention they’re a tmobile mvno. so not exactly completely getting away from them.
Be careful that unlimited ( more acurately labeled via the “high speed data” limit) is a widely used practice of false advertising.
Check the throttle speed to see what happens after you run out of data.
Remember the tmobile un-contract? This is literally from their press release in 2017: “T-Mobile ONE customers keep their price until THEY decide to change it. T-Mobile will never change the price you pay for your T-Mobile ONE plan. When you sign up for T-Mobile ONE, only YOU have the power to change the price you pay.”
https://www.t-mobile.com/news/press/un-carrier-next
Contracts in perpetuity don’t hold up, especially since this isn’t even a contract. They always expire at some point, unless renewed.
A claim of false advertising could hold up, but again that’s a promise not held in a contract.
Finally, it looks like that marketing campaign was over 7 years ago. No court would ever hold them to business plans from that long ago. They have to provide adequate notice for any changes (often 30 days), but they can certainly discontinue a program.
“Sorry, we no longer offer a T-Mobile ONE plan, therefore your plan has been converted to a regular T-Mobile plan. If you object to this you may terminate your account.”
“Due to increased costs and a whole bunch of reasons that has absolutely nothing to do with our greed we will have to raise the price of our regular plan.”
I don’t think you all understand, the T-Mobile CEO has a fiduciary duty to shareholders, which is a responsibility to act in their best interests and their sole interest is making money. If the CEO doesn’t turn over every stone to find a way to make money or reduce costs, they’re breaking the law.
Oh wait, you all do understand this horseshit better than most. Lemmy is my sane place 🥰
We actually pay for all our kids’ phone service because T-Mo let us add them for $10/month each line. If they raise it 5 per line it will add quite a bit but I think I’d just ask the kids to pay their $15 a month then, or spin them off if they prefer, and save money overall, T-Mobile has already saved us thousands of dollars over the years, improving service without raising the price so they have a little bit of loyalty from me. It may get shitty from now but it’s been a good run for 15 years at least.
Anyone heard back from their FCC complaint? My rate plan price shouldn’t be changed. It’s not even about the money per say, but the greed and term violations 🤨…
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I’ve generally needed to disable 5G on their network because it was slower than LTE. 5G has only been useful in places they didn’t have coverage before in my experience
Same. I have 5G off because it’s just so bloody slow and unreliable.
Let’s not even talk about the problems where periodically I can’t make any outbound calls and no one can call me. Which has been a problem for at least the last 5 years, for both me and my wife.
Got the text about the increase and it’s definitely nail in the coffin for me. I’ve confirmed that I don’t need much data even with forgetting to reconnect to wifi.
Strangely found myself tempted towards Helium Mobile since it’s 20 bucks for “unlimited” with 30GB of high speed. But of course it’s a crypto product… I’d been planning to wait til they release a feature to supposedly cryptographically protect against SIM swap attacks here. Assuming it checks out for security I’d consider it a decent extra benefit. Thoughts?
edit: forgot to mention they’re a tmobile mvno. so not exactly completely getting away from them.
Be careful that unlimited ( more acurately labeled via the “high speed data” limit) is a widely used practice of false advertising.
Check the throttle speed to see what happens after you run out of data.
Remember the tmobile un-contract? This is literally from their press release in 2017: “T-Mobile ONE customers keep their price until THEY decide to change it. T-Mobile will never change the price you pay for your T-Mobile ONE plan. When you sign up for T-Mobile ONE, only YOU have the power to change the price you pay.” https://www.t-mobile.com/news/press/un-carrier-next
Remember how they promised the FTC they wouldn’t raise prices if they could pretty please merge with sprint to become the biggest telecom network in the country? https://www.yahoo.com/news/t-mobile-promises-sprint-merger-195428217.html
Doesn’t that open them up for a lawsuit then? Either breach of contract if it’s in their legalese, or at least false advertising.
Disclaimer: IANAL
Contracts in perpetuity don’t hold up, especially since this isn’t even a contract. They always expire at some point, unless renewed.
A claim of false advertising could hold up, but again that’s a promise not held in a contract.
Finally, it looks like that marketing campaign was over 7 years ago. No court would ever hold them to business plans from that long ago. They have to provide adequate notice for any changes (often 30 days), but they can certainly discontinue a program.
Easy fix:
“Sorry, we no longer offer a T-Mobile ONE plan, therefore your plan has been converted to a regular T-Mobile plan. If you object to this you may terminate your account.”
“Due to increased costs and a whole bunch of reasons that has absolutely nothing to do with our greed we will have to raise the price of our regular plan.”
I don’t think you all understand, the T-Mobile CEO has a fiduciary duty to shareholders, which is a responsibility to act in their best interests and their sole interest is making money. If the CEO doesn’t turn over every stone to find a way to make money or reduce costs, they’re breaking the law.
Oh wait, you all do understand this horseshit better than most. Lemmy is my sane place 🥰
Making money == making as much money as possible. They just gotta stay in the black
Jokes on you I’m into that shit. Now do that one where you give my info away to a random hacker again.
(Short for “The joke is on you”.)
We actually pay for all our kids’ phone service because T-Mo let us add them for $10/month each line. If they raise it 5 per line it will add quite a bit but I think I’d just ask the kids to pay their $15 a month then, or spin them off if they prefer, and save money overall, T-Mobile has already saved us thousands of dollars over the years, improving service without raising the price so they have a little bit of loyalty from me. It may get shitty from now but it’s been a good run for 15 years at least.
Jokes on you, I subscribed to my mobile plan 8 years ago and I still pay 6€ for unlimited calls/sms and 30GB (Italy, Iliad)
Anyone heard back from their FCC complaint? My rate plan price shouldn’t be changed. It’s not even about the money per say, but the greed and term violations 🤨…