Framework is a great company, but I’m a bit torn on Fairphone. Not sure if I like where their company is going.
EDIT: Because some people asked for clarification about Fairphone, here are my (very subjective) thoughts:
I think the idea behind Fairphone is great, and I think more phone manufacturers should take a few hints about repairability and sustainability from them.
That said, their software is just okay, missing a lot of QoL features that are found with other manufacturers. Also, I’ve seen reports of pretty gnarly bugs after OS updates, but I can’t verify those personally.
Their customer service sucks, according to a lot of people. And as someone with experience in both industries (mostly customer support) I can tell you that those things usually speak for a lackluster management.
Also, small nitpick: I really wish they’d kept a headphone jack on their newest phone.
So yeah, as I said, mostly very subjective. But hey, no one said that liking or not liking something can only be for objective reasons.
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Framework is a great company, but I’m a bit torn on Fairphone. Not sure if I like where their company is going.
EDIT: Because some people asked for clarification about Fairphone, here are my (very subjective) thoughts:
I think the idea behind Fairphone is great, and I think more phone manufacturers should take a few hints about repairability and sustainability from them.
That said, their software is just okay, missing a lot of QoL features that are found with other manufacturers. Also, I’ve seen reports of pretty gnarly bugs after OS updates, but I can’t verify those personally.
Their customer service sucks, according to a lot of people. And as someone with experience in both industries (mostly customer support) I can tell you that those things usually speak for a lackluster management.
Also, small nitpick: I really wish they’d kept a headphone jack on their newest phone.
So yeah, as I said, mostly very subjective. But hey, no one said that liking or not liking something can only be for objective reasons.
No idea what you’re talking about. My repairable headphones work fine.