Article and rant detailing my extremely negative experience with business account opening and network gear order on Amazon, covering difficulty in getting customer support, difficulty setting up business account, difficulty reporting potential security issue, shipment of second-hand open-box devices instead of new items, Amazon's refusal to send replacements, problems with the process of used items collection and associated refund, barrage of auto-generated emails, zero customer care, my subsequent decision to shop local, other details, and more
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This is a most excellent place for technology news and articles.
Easy solution; don’t use Amazon.
Just don’t used the world’s largest retailer and hope the next largest retailer isn’t mirroring their business practices.