Instacart prohibits shoppers from giving customers paper receipts from the store, obscuring the markups many pay for groceries.

An Instacart customer said she discovered the app’s higher prices cost her nearly $100 after accidentally seeing the store’s paper receipt::undefined

@madthumbs@lemmy.world
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I used Instacart through the pandemic until vaccines were available. I knew about the markups, but couldn’t easily figure them out. -That’s not the problem I have with Instacart.

The big problem is their ability to leverage a discount from the store, which is even harder to figure out (outside of hearsay). -This makes it far more difficult for personal shoppers to compete on their own, or for customers to acquire a quality personal shopper they can rely on for a competitive rate.

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