Retailers in Europe, like Booths supermarkets, and the United States, like Walmart, are pulling back on having self-checkout in light of complaints and shoplifting.
They have the weighing thing, and then also the people who count your items at the door… so it would be hard to do. I think the thought was it’s just more efficient to help if the employees are already standing there.
I think they do it for customers with bulky items that you can’t comfortably scan yourself since Costco self checkouts don’t have wireless barcode scanners like Sams so the employee manning the self checkouts uses their own that basically temporarily connects to whatever terminal the customer they’re scanning for. Very helpful so I don’t have to fuddle with big packs of paper towels or soda to try to scan their barcode on the built-in barcode reader. Kind of an oversight imo Costco… you literally specialize in bulk items lol the poor worker doing self checkout scanning assistance is always running back and forth between customers
You are not logged in. However you can subscribe from another Fediverse account, for example Lemmy or Mastodon. To do this, paste the following into the search field of your instance: !technology@lemmy.world
This is a most excellent place for technology news and articles.
My costco “self checkout” is really just an employee scanning your things and then you box them. Does move quicker than the standard lanes, though.
I went to Costco, did self checkout and an employee walked up and offered to do it and I was just what? Didn’t really make sense to me.
I think it depends. Sometimes they are scanning everything, sometimes they just scan the large items.
I read somewhere that this can mean they think you might steal stuff.
They have the weighing thing, and then also the people who count your items at the door… so it would be hard to do. I think the thought was it’s just more efficient to help if the employees are already standing there.
I think they do it for customers with bulky items that you can’t comfortably scan yourself since Costco self checkouts don’t have wireless barcode scanners like Sams so the employee manning the self checkouts uses their own that basically temporarily connects to whatever terminal the customer they’re scanning for. Very helpful so I don’t have to fuddle with big packs of paper towels or soda to try to scan their barcode on the built-in barcode reader. Kind of an oversight imo Costco… you literally specialize in bulk items lol the poor worker doing self checkout scanning assistance is always running back and forth between customers