Walmart, Costco and other companies rethink self-checkout | CNN Business
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Retailers in Europe, like Booths supermarkets, and the United States, like Walmart, are pulling back on having self-checkout in light of complaints and shoplifting.
@smackjack@lemmy.world
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24
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1Y

Walmarts’s self checkout is the only one in my area that doesn’t frustrate the hell out of me. I’ve stopped going to certain other stores simply because I don’t like their self checkout systems.

@ikidd@lemmy.world
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5
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1Y

Walmart wants to do some sort of AI surveillance shit at their self-checkouts, I noped the fuck out of that and go to their clerks now.

@smackjack@lemmy.world
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11Y

I stopped taking my phone out at WalMart after I learned that their security cameras are so good that they can zoom in on your phone and read your text messages.

@COASTER1921@lemmy.ml
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11Y

Grocery store self checkout machines can be infuriating. The weight sensors are way too tightly monitored and often have the incorrect weight programmed. Every time I go to the main grocery store near me I need help from the employee due to their terrible sensors not detecting the weight of lighter items in the bagging area.

@Wes_Dev@lemmy.ml
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81Y

I’m autistic. I always apparently seem weird to people. That means any time I use a self checkout, the minders stare at me because they think I’m about to steal something. It makes me nervous, and I start getting uncomfortable and self conscious, which I’m sure makes me seem even more suspicious. And either security or the automated system have triggered the “please wait for an associate” so many times. But they always look at the video and tell me “Sorry, this thing is just sensitive/weird/whatever excuse.”, then leave me alone.

I’m not going to call it discriminatory, because I don’t think it is? But it feels like I have to be on my best behavior or I’ll get arrested because I was so focused on trying to pass as “normal” that I missed scanning a tomato. And for the record, I’ve never stolen anything, even when I was low on food and really needed some stuff I couldn’t afford. Hell, I have forgotten to scan something once and went back in to pay for it.

Self checkout sucks, but it’s normally still better than waiting in line and interacting face to face with a cashier.

Ann Archy
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21Y

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