I called my ISP after they bumped prices by $5/month (and told me a single time on the fine print at the bottom of the PDF e-bill of their shitty app). I threatened to switch to their competition and they told me flat out “no you won’t they’re not as fast and you’re not going to break even on setup fees for years”.
When we moved into this house, the prior owners had a hookup to AT&T that was max 50 mbps for $50/month. We kept getting told that At&T fiber was coming “soon” to the area, but the truth is that we live in a neighborhood with a lot of old people who don’t need/know about fiber and there was no incentive for them to bring it to our street (the biggest kick in the balls was that it was available a couple blocks away). So we got a Comcast hookup that has served us well for a couple of years, for $75 a month (my only gripe of course being that we never got the speed we paid for). Well, they just upped the price by $5 a month and fiber has finally arrived in the form of Fidium, so we’re saying good riddance to Comcast as well.
This is probably the first time ever that I’ve had more than 1 viable option available to me, and the competition is probably why Comcast was cheaper for us than for my parents living in a Comcast only area. We have no brand loyalty, we’ll switch service the minute we get a better deal. But these companies are able to maintain their shitty practices because most people don’t have options.
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I called my ISP after they bumped prices by $5/month (and told me a single time on the fine print at the bottom of the PDF e-bill of their shitty app). I threatened to switch to their competition and they told me flat out “no you won’t they’re not as fast and you’re not going to break even on setup fees for years”.
When we moved into this house, the prior owners had a hookup to AT&T that was max 50 mbps for $50/month. We kept getting told that At&T fiber was coming “soon” to the area, but the truth is that we live in a neighborhood with a lot of old people who don’t need/know about fiber and there was no incentive for them to bring it to our street (the biggest kick in the balls was that it was available a couple blocks away). So we got a Comcast hookup that has served us well for a couple of years, for $75 a month (my only gripe of course being that we never got the speed we paid for). Well, they just upped the price by $5 a month and fiber has finally arrived in the form of Fidium, so we’re saying good riddance to Comcast as well.
This is probably the first time ever that I’ve had more than 1 viable option available to me, and the competition is probably why Comcast was cheaper for us than for my parents living in a Comcast only area. We have no brand loyalty, we’ll switch service the minute we get a better deal. But these companies are able to maintain their shitty practices because most people don’t have options.