Adobe scrambles to earn back user trust by updating terms next week.
Adobe has promised to update its terms of service to make it “abundantly clear” that the company will “never” train generative AI on creators’ content after days of customer backlash, with some saying they would cancel Adobe subscriptions over its vague terms.
Users got upset last week when an Adobe pop-up informed them of updates to terms of use that seemed to give Adobe broad permissions to access user content, take ownership of that content, or train AI on that content. The pop-up forced users to agree to these terms to access Adobe apps, disrupting access to creatives’ projects unless they immediately accepted them.
For any users unwilling to accept, canceling annual plans could trigger fees amounting to 50 percent of their remaining subscription cost. Adobe justifies collecting these fees because a “yearly subscription comes with a significant discount.”
“canceling annual plans could trigger fees amounting to 50 percent of their remaining subscription cost”
You cannot unilaterally change the T&Cs without an option to opt out of the new conditions, but still insist on the old T&C terms. WTF is wrong with Adobe, are they stupid?
You are not logged in. However you can subscribe from another Fediverse account, for example Lemmy or Mastodon. To do this, paste the following into the search field of your instance: !technology@lemmy.world
This is a most excellent place for technology news and articles.
“canceling annual plans could trigger fees amounting to 50 percent of their remaining subscription cost” You cannot unilaterally change the T&Cs without an option to opt out of the new conditions, but still insist on the old T&C terms. WTF is wrong with Adobe, are they stupid?
Ahh shit they noticed now lets roll back nice and slow see how far we can take it
“We are sorry you noticed, we didn’t think anyone would read all that.” -Adobe, probably
All these companies are really testing how much you can erode customer trust. Let’s see how that plays out.
They’ve set the board, and are betting they’re too big to fail and that enough choice has been eliminated consumers won’t have viable options.
Your move America.
I don’t think the problem was only with what they would do with the content but that they would have access to it in the first place.
Its photo editing software, not a surveillance platform, wtf?
Hahaha these asswipes can write what they want, and do the exact opposite.
And mark my words, they will get caught doing it.
The problem isn’t the clarity of the terms.
The problem is that we all know they are lying and don’t believe a word they say.
Merely threaten … ball-less cowards.
They will remain owned, then, possessed-carrion, instead of owning their own autonomy…
The frog in the slowly-heating-pot is us.
_ /\ _