He promises frequent improvements through the fall.

I mean, he’s not wrong that the app wasn’t ready. Which begs the question why they didn’t un-roll-it-out. >.>

ME5SENGER_24
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63M

Sonos speakers sound great but their app was/is/forever will be hot garbage.

@Bloodyhog@lemmy.world
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23M

You may want to reevaluate your views. For the price there always were much better sounding options. Their main selling point is supposed to be convenience, but with all the software glitches it does not seem like they have it anymore.

ME5SENGER_24
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13M

I personally don’t own one. I work a couple of shifts at a bar that does though, so I’m forced to interact with it. Personally I would never buy or recommend one.

But in my interaction with the speaker it sounds good, the app just never works. It’s clunky and not user friendly.

dinckel
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113M

They literally wasted all the effort trying to do patent trolling for years, and now their own lineup sucks sick. Who would have expected that

Carighan Maconar
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53M

That’s the worst part, back when they were new, at least Sonos had a cool USP. Nowadays others do remote access and smart speakers too, and Sonos is still overpriced, still mediocre hardware, and now doesn’t even have a nicely integrated all-in-one-app any more.

dinckel
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73M

Kind of just the reality of corporate America. Live long enough until you become a villain

@cabron_offsets@lemmy.world
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Glad I dumped them for $100 HomePod minis. The extra layer of shit just isn’t worth the sound quality, especially since I’m usually listening with headphones.

@EtherWhack@lemmy.world
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33M

Why can’t they just fix the simple bug of having to open the app ,close it down, then reopen it just to connect to your setup? A simple ‘wait’ line of code would do wonders.

Too little, too late. For first month the app was unusable. It took forever to play the music and when it finally got played the missing features made the experience at best mediocre

I’m not going to stick with Sonos. I have already started lookingfosr a replacement. Audio Pro looks pretty good.

Carighan Maconar
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33M

Same. For me the final straw was when it started desynchronising from actual progress when playing podcasts, which means every time I pause and resume I’m somewhere else I the episode.

I just want queue management back again 😭

@TBi@lemmy.world
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33M

I was starting to think there was something wrong with my setup. Glad it wasn’t just me! Hopefully they’ll fix it. Better they be upfront and admit the mistake.

@CosmoNova@lemmy.world
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163M

Wait they made an even worse one?

Carighan Maconar
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33M

Yep. It’s impressive, tbh.

It’s a company that was one of the first to get into “smart xyz” at all, scored big, and since then has shown that they have absolutely not a single clue how to do smart home appliances.

Such a courageous move.

Optional
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33M

Hey why don’t we lay off the production people then claim we made a bunch of profit?

Ridiculous pay package pleeze.

It’s easier for me to control my Sonos devices through Home Assistant and dashboards I’ve created, rather than using the Sonos app itself. It’s like they hired some McKinsey consultants to make the app as useless as it can be.

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