In a Twitter thread, a Shopify (TSX: SHOP) employee has broken their non-disclosure agreement (NDA) to shed light on the

Shopify Employee Breaks NDA To Reveal Firm Quietly Replacing Laid Off Workers With AI::In a Twitter thread, a Shopify (TSX: SHOP) employee has broken their non-disclosure agreement (NDA) to shed light on the

harold
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1Y

This is an excuse to lay off employees, no AI break through replaced good customer service this technology existed a long time ago that just put customers in an endless circle regurgitating policy disguised as customer service, this is to reduce production cost and the bottom line. this ‘chatbot’/ai is an excuse to lower quality for a customer experience and lower production cost to increase/maintain profits while passing blame on the shitty ai/technology. (after they blame the do nothing employees and ppl realise what they replaced it with was shit/‘AI’)

this is not advancement/progression this is a regression

budget cuts for a dying corporation

edit: did my own LLM research

Damn it. My shop has used Shopify for years. One reason I chose it was the excellent customer service and help I received as a new small business owner.

Greedy people at the top of companies are always trying to squeeze more money out of their operation, to the detriment of everyone.

Perhaps employees should co-own the companies they work for so they can be part of the decision-making process.

@krashmo@lemmy.world
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111Y

But then who would get to own the yacht? No, that just won’t do.

@AbidanYre@lemmy.world
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11Y

The orcas?

Everyone would share the yacht? Like a timeshare.

deleted by creator

Name is Optional
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All of the CEOs and C Suites generally, who are screwing over every human they have previously built positive relationships with, may be creating a vacuum for some bright activist investor type who despise these post modern C Suite’s lazy self-serving greed. Edit: this was just posted on Twitter, obviously I am not alone in my posted comment from yesterday. https://twitter.com/phantomblack691/status/1683127958888755201?s=46&t=0c17uBeIHaP3Nw63hslqAw

deejay4am
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21Y

Be interesting to see how LTT responds to this. Their whole online store is powered by Shopify.

@j4k3@lemmy.world
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531Y

I really hope the paradigm shift happens soon. If it only takes a few devs to make a company run like this, there is no reason for the devs to work for these companies that churn them for imbecilic investors. The real “unnecessary overhead” is all of corporate America. We are a society of ship captains too stupid to realize they are piloting canoes.

@froodloop@lemmy.world
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191Y

Take possession of that state house, that ground is yours. (Someone interrupted, and the speaker said “Shut your mouth.”) You built that state house, didn’t you? You pay the public officials, don’t you? You paid for that ground, didn’t you? (Cries of: “Yes,” “yes.”) Then, who does it belong to? Then why did the militia chase you off? You have been hypnotized. The trouble has been that they wanted the slave system to continue. They have had a glass for you and your wives and children to look into.

Mother Jones, Speech to Striking Coal Miners (1912)

@lurker_af@lemmy.world
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11Y

Wow thanks for that link! Powerful stuff

blankmind
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51Y

And just like that, uninstalled their app from my Android mobile device. It wasn’t that great anyway.

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