“You’ve just lost a LONGTIME and very faithful customer."
@houstoneulers@lemmy.world
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I wish people would stop threatening companies switching to subscription that they’ll lose business. The c-suite know they’ll lose much of the current customer base. They’re banking on the data telling them that the market acceptance of their product is gaining traction with new customers.

That will float them until they tell grandfathered users to go screw themselves and will face all sorts of new charges to use their app as previously established.

This is what happens when you have companies run by MBAs and lawyers. They respond to the data, and as long as the data says any negative responses can be overcome in some other way, they’ll do it. They don’t care about their clientele (or their employees for that matter). They care about the extra millions of dollars they were promised for the degrees they paid for.

Start finding alternate solutions to any product that connects to the internet. Then they can’t spy on you or handcuff a sub fee to their product.

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