The price of a Wendy’s Frosty could soon fluctuate throughout the day as the chain looks to introduce Uber-like surge pricing on its menu.
Fast food restaurant Wendy’s plans Uber-like surge pricing, with digital menu boards that change prices depending on demand::The price of a Wendy’s Frosty could soon fluctuate throughout the day as the chain looks to introduce Uber-like surge pricing on its menu.
I haven’t read the transcript of the earnings call, but I read the article(s) and the Wendy’s blog post in response.
It seems like there was indeed some misunderstanding somewhere along the way, in that the “dynamic pricing” that was referenced was not to be construed as surge pricing in any way, and was intended to reflect decreased (ebb? discounted? receding?) pricing that would be presented during off-peak hours to drive business.
The practice in itself isn’t inherently bad, but I can see this as an incremental move towards true surge pricing across the industry - which for the record I am against - and there isn’t really a way to position it in such a way as to be seen as a benefit to the consumer.
As with everything else, customers will vote for this practice with their wallets, and by the state of several other industries in which similar models have been adopted and begrudgingly accepted as the norm, I’m not holding out a lot of hope for a positive outcome here.
there’s a lesson that I learned in college that I still follow today: never eat lunch at lunchtime. unless I’m traveling I’m not eating at peak periods anyway so I really wouldn’t be affected by this pricing change.
I still don’t like it though. unless that wendy’s is the only game in town (literally) this isn’t going to be good for business.
I could see something like this being useful if it was keyed to stock they needed to get rid of. Like they have extra chili or salads, so they temporarily drop in price. They would waste less food which would make them more money, but of course that’s not how it’s being used…
I feel like this would only work if all the other fast food places did the same thing… please, please don’t do that! Seriously, if it’s peak time like lunch, why would I ever pick Wendy’s, which is now super expensive, or just get shitty food from the other place a block away for half the price?
Also, it’s going to be even more insulting when they no longer offer the cheapest items they have today, which I will assume will never be this low again, even at low points of the day. I really hope this campaign is a huge failure and the people who pitched it are fired because I really don’t want to see a future where this is possibly the standard one day.
There is no way this would hold up in my country if they are advertising prices and you get there and the price is more from a legal perspective. They would not be able to advertise if they did this. Also we don’t have Wendy’s…
There’s a lot of talk about the backlash making them go back on their decision, and how stockholders weren’t happy seeing the consequences, but I’m wondering how many people actually went to a Wendy’s just to be nosey and ended up buying something because prices hadn’t changed and they were already there, and how many more people will go now that they know prices won’t fluctuate at all.
It almost feels like this helped them just by having people talk about it.
Their twitter guy would’ve been pretty funny with this whole thing.
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God damn this is ridiculous. People need to read the transcripts it’s not surge pricing.
I haven’t read the transcript of the earnings call, but I read the article(s) and the Wendy’s blog post in response.
It seems like there was indeed some misunderstanding somewhere along the way, in that the “dynamic pricing” that was referenced was not to be construed as surge pricing in any way, and was intended to reflect decreased (ebb? discounted? receding?) pricing that would be presented during off-peak hours to drive business.
The practice in itself isn’t inherently bad, but I can see this as an incremental move towards true surge pricing across the industry - which for the record I am against - and there isn’t really a way to position it in such a way as to be seen as a benefit to the consumer.
As with everything else, customers will vote for this practice with their wallets, and by the state of several other industries in which similar models have been adopted and begrudgingly accepted as the norm, I’m not holding out a lot of hope for a positive outcome here.
Dave would be disappointed!
And just like that any (s)urge I had to go there ebbed and disappeared.
And here i thought fast food enshittification already happened
My local Wendys is busy often.
This just means I’ll never go. Let alone… Pretend I might?
Guess I’ll buy puts on WEN.
I’m hungry but can’t afford to eat right now because we are in surge pricing.
The thought reminds me of the Carl’s Jr machine in Idiocracy.
Good thing Wendy’s announced this today so I can ignore them forever
No seriously how do they recover from this
there’s a lesson that I learned in college that I still follow today: never eat lunch at lunchtime. unless I’m traveling I’m not eating at peak periods anyway so I really wouldn’t be affected by this pricing change.
I still don’t like it though. unless that wendy’s is the only game in town (literally) this isn’t going to be good for business.
What do you mean when you say you “learned” to not eat lunch at lunchtime? We’re you punished?
Getting lunch at 12:30: long lines, long wait times, too many people, waste most of your break time.
Getting lunch at 11:30: short lines, get food quickly, avoid the crowd, eat sandwich at a park and enjoy the sunshine.
I could see something like this being useful if it was keyed to stock they needed to get rid of. Like they have extra chili or salads, so they temporarily drop in price. They would waste less food which would make them more money, but of course that’s not how it’s being used…
removed by mod
I feel like this would only work if all the other fast food places did the same thing… please, please don’t do that! Seriously, if it’s peak time like lunch, why would I ever pick Wendy’s, which is now super expensive, or just get shitty food from the other place a block away for half the price?
Also, it’s going to be even more insulting when they no longer offer the cheapest items they have today, which I will assume will never be this low again, even at low points of the day. I really hope this campaign is a huge failure and the people who pitched it are fired because I really don’t want to see a future where this is possibly the standard one day.
There is no way this would hold up in my country if they are advertising prices and you get there and the price is more from a legal perspective. They would not be able to advertise if they did this. Also we don’t have Wendy’s…
Sure they can “Wendy’s lunch menu, up to X” or “Wendy’s night snack, as low as Y”
There’s a lot of talk about the backlash making them go back on their decision, and how stockholders weren’t happy seeing the consequences, but I’m wondering how many people actually went to a Wendy’s just to be nosey and ended up buying something because prices hadn’t changed and they were already there, and how many more people will go now that they know prices won’t fluctuate at all.
It almost feels like this helped them just by having people talk about it.
Their twitter guy would’ve been pretty funny with this whole thing.
Great, I cannot wait for not eating it there, like I always do.
Imagine sitting in front of stock like ticker menu. Wife yelling BUY LOW, and you watching the cents drop.
Diamond hands
I saw that post yesterday actually. It was a cartoon posted somewhere here.
Oh! That’s what it was about. Thank you.