As reported by The Reg, HP chief financial officer Marie Myers was talking to investors at the UBS Global Technology conference about the tech giant's subscription model.

HP executive boasts that its controversial ink subscription model is “locking” in customers::undefined

@guacupado@lemmy.world
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810M

Anyone who has one of these should be buying a Brother laserjet.

@Llamajockey@lemmy.world
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I have a subscription because my parents bought me an HP printer, as soon as it breaks I’m getting a Brother

@TK420@lemmy.world
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You could say it’s already broken 🤣

LazaroFilm
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610M

Boasting about being evil. Nice.

@shalafi@lemmy.world
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Locking in customers is a sane, normal business practice. Sell razors cheap, get 'em on razor blades. One would hope said business provides a solid product, but what if they don’t?

If consumers, after a decade or two, can’t recognize how stupid inkjet tech is, what a money-hole it is, and what a clusterfuck HP is, why should HP act differently? 5-minutes of Googling would solve this issue for consumers.

“Buy a Brother laser.” And we’re done here.

eric
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deleted by creator

I fucked up once and bought a HP printer. It won’t happen again.

@TK420@lemmy.world
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Just remember this simple saying: “HP printers, no thank you”

eric
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The time for regulating these evil business practices out of existence is now. It’s clear they won’t do the right thing out of moral obligation, so they need to be made an example.

@GaMEChld@lemmy.world
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While I don’t disagree, there is also something to be said for being a savvy consumer. Stop buying their shit. Do your research. If people spent as much time researching their decisions as lamenting them, they’d be happier with their purchases overall.

I haven’t paid for printer ink in over 10 years. I’m still on my starter cartridge for the laser printer I purchased that far back.

eric
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I’m in the same boat with my laser printer that I bought in 2014, but I still think we need new laws prohibiting predatory practices. Similarly, I’m savvy enough to successfully avoid scam calls, but that doesn’t mean I don’t think we need more regulation and harsher punishments for those people making scam phone calls.

Modern civilized society shouldn’t require everyone to be aware of all the new technological advancements that can hurt them. Our govt should be responsible enough to effectively legislate and punish the offenders, and we should not resort to victim blaming in the absence of such legislation.

@GaMEChld@lemmy.world
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Absolutely. But that involves being politically engaged. We have a government that doesn’t serve the people because people aren’t engaged. People spend time arguing politics but can’t be bothered to vote twice a year. We have abysmal voter turnout rates in every metric.

Our presidential elections are the highest turnout, and even that is laughable, and that’s arguably the LEAST important election. Mid terms are worse turnout than that. Off years worse still. And primaries, which I’d argue are the MOST important election because they let you change the core spirit of the two parties, have the worst turnout of all.

We need to vote.

eric
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Agreed 100%, but this would be under the FTC’s purview, and we don’t directly vote for them, so it’s a bit more complicated than simply “vote.”

@GaMEChld@lemmy.world
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Everything is ground up. Local elections first, and so on and so forth. By the time you get to federal, the spirit of the entire government will have already shifted more towards the will of the people.

At the very least, no product (printer ink) should be legal to sell at a 2000% markup. Or design cartridges where you can’t use up all the ink.

@shalafi@lemmy.world
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Or, and bear with me here, consumers could wake up and not purchase garbage?

It’s been plain for a solid decade+ that consumer inkjets are garbage and money pits. If people keep buying, why should HP stop selling?

Comes down to a basic question, “Does the government owe it to you to not hurt yourself?” Meh, sometimes yes, sometimes no. Crazy complex for a simple question, ain’t it?

But if one can’t be assed to take 5-minutes of research before purchasing a printer, seeing how fucked up HP and inkjets are, I can’t help them, and it ain’t the government’s business to stop them.

@mriormro@lemmy.world
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Consumer protection from predatory practices is literally “government business”.

eric
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What a horribly naive and flawed perspective.

“If people aren’t smart enough to avoid murderers and not get murdered, I can’t help them, and it ain’t the government’s business to stop murders.”

  • You probably

I just switched to an old Dell LaserJet printer. Threw away my HP Inkjet MFP after they pushed a software update to lock out third party ink. I refuse to pay this stupid game.

@TastyWheat@lemmy.world
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Office Space that thing!

@JoeKrogan@lemmy.world
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Cunts

Laughs in Brother laser printer ownership

@CADmonkey@lemmy.world
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I bought a Brother LH-23200 monochrome laser printer in 2016. The only times it has failed to print it’s either been out of paper or the toner ran out. The toner lasts forever. And a box of four toner cartridges costs $26. It’s the Toyota Hilux of printers.

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