Supercon 2023: [Cory Doctorow] With An Audacious Plan To Halt The Internet’s Enshittification And Throw It Into Reverse
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Those of us old enough to remember BBS servers or even rainbow banners often go down the nostalgia hole about how the internet was better “back in the day” than it is now as a handful o…

Another way to encourage interoperability is to use the government to hold out a carrot in addition to the stick. Through government procurement laws, governments could require any company providing a product or service to the government to not interfere with interoperability. President Lincoln required standard tooling for bullets and rifles during the Civil War, so there’s a long history of requiring this already. If companies don’t want to play nice, they’ll lose out on some lucrative contracts, “but no one forces a tech company to do business with the federal government.”

That’s actually a very interesting idea. This benefits the govt as much as anyone else too. It reduces switching costs for govt tech.

@Benjaben@lemmy.world
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3613d

Can confirm, I’ve worked for a company doing govt contract work and I really don’t know what it’d take for us to have walked away. They can dictate whatever terms they like and still expect to find plenty of companies happy to bid for contracts I think.

@errer@lemmy.world
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912d

It’s because they pay big dollars for comparatively little work with little validation of the quality of said work.

@Benjaben@lemmy.world
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712d

That hasn’t been quite my experience. For one thing, they cap their pay and don’t (can’t) negotiate like a private client. So generally less money per given project.

Comparatively little work and little validation also wasn’t my experience but I do get the sense it used to be more common, and it did feel like the experience I had was in some sense a reaction to previous contractors taking advantage.

@scarabic@lemmy.world
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312d

Did you also have a robustly enshittified consumer business?

I’m thinking of his classic users —> advertisers —> shareholders model and struggling to come up with companies that have that model but also thrive on government contracts.

Yelp is a pretty classic case of enshittification. What government contracts do they have?

@aesthelete@lemmy.world
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Isn’t yelp a pretty easily replaceable thing?

They built a reputation by being one of the first in the space, but they’ve squandered that reputation and I’m pretty sure someone else could start up a competing “reviews” product.

I’d like to have one that actually showed the history of things like restaurants, because if the head chef leaves and the reviews have gone to shit it turns out that the reviews since the new chef are much more relevant than the 1000+ 5 star reviews of the food of the old guy, and that isn’t discoverable anywhere on yelp or anything like yelp.

I’m not sure how you’d protect against enshittification long-term. But I think one of the things that has largely poisoned the spirit of the Internet in general is that everything is always about a “sustainable business model” and “scaling” before anyone even dreams of just writing something up and seeing if they can get it to go popular.

@iopq@lemmy.world
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212d

Google maps is already good enough as a replacement. In fact in some countries it’s the best review aggregator

@Benjaben@lemmy.world
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112d

That’s fair, and government work can feel kind of like its own parallel business ecosystem in some ways. Sort of like how most of us think of the shops and businesses that are visible to us but not the massive B2B ecosystem just under the surface.

But I think the hope is that gov can standardize and define a certain net positive thing, and use its contracts to start requiring that thing, slowly making it more widespread and therefore common. Ideally the kinks get ironed out over time, and eventually it’s in a state where you can make the leap and start to require it be in place for any application / service above a certain user count.

Bit pie in the sky, but we should be at least trying to find ways to use govt to improve our situation. Things at policy level that don’t require chronically status quo politicians to vote in our best interests.

@scarabic@lemmy.world
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312d

I’ve had to implement wave after wave of compliance with European laws in the last several years. We tend to just comply with something like GDPR everywhere because that’s simpler and it’s a best practice. But without the teeth of legislation we’d never bother. There’s always too much to do. I would have a hard time doing something that’s better for consumers but takes a lot of effort or might even undermine our ability to monetize as aggressively as we choose to. Not without those teeth. Not a chance. Even with teeth, tech companies often find some shitty way to meet the minimum bar but really do nothing. We must offer an API? Okay. It has almost nothing in it, but enough to say we did something. We’d never stand up an API that competitors or scammers could benefit from.

@Benjaben@lemmy.world
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112d

Oof, well, point taken and sorry for your loss lol. I hear where you’re coming from. And I’m sure we’d get a worst of both worlds situation here in the US where we spent a ton of time and money developing whatever standards and definitions, and then we make it an optional guideline like you’re saying and it never goes anywhere.

Dunno. The fundamental problem is tech is always able to move faster and smarter than legislation.

@scarabic@lemmy.world
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If I’m saying anything, it’s that legislation is the one thing tech can’t get around. Europe has put out a lot of legislation that tech hates, some good, some bad. But tech complies. The government contracts thing won’t hurt - it could possibly help legislation come about in one way: if government contracts force a handful of companies to do something, at least that shows the thing can be done. That’s kind of important because tech loves to complain that what this legislation calls for will be impossible!

@Benjaben@lemmy.world
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110d

I think we’re on the same page :)

I’m mostly describing an idea where the contracts approach takes care of the necessary iteration to get a given tech policy sorted, and then legislation comes in to require it.

My country can’t even get some basic stuff done, though, so realistically I may as well be writing fan-fic, lol

I like Doctorow, and these point are valid. I just don’t see the American government doing anything to benefit the people, regardless of left or right orientation. Most Americans want abortion access and reasonable restrictions on gun sales; I can’t imagine any candidates, local or federal doing little more than making empty promises on these subjects. Even Obama care is a hugely compromised husk of reasonable healthcare for all, and you still have republicans clamoring to dismantle it.

I hate to be pessimistic, but I don’t think any American politician would take on this topic.

@Hikermick@lemmy.world
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Don’t “both sides” this. It’s the kind of thing people use to justify voting third party. Off the top of my head the Biden admin has been working to restore net neutrality and has an antitrust case against Ticketmaster and Live Nation

I didn’t both sides this. To clarify; I meant that if republicans brought forth policies to preserve personal privacy, or the democrats decide to bust up monopolistic companies- doesn’t matter which side tried to bring up any of these ideas; they would be so neutered by the time the ink dried the impact would be negligible.

I can see how you could take my comment as both sides-ing it. I haven’t seen either party do anything that impacts the quality of daily life (in a positive way) for myself, friends or family. The examples of abortion and gun control are just examples where the overwhelming majority of citizens want one thing, in very clear terms, and the government does absolutely nothing about it despite the wishes of the people.

I’m also clearly not advocating for any third party. If you take the very common knowledge that the government no longer works for the people and twist that into throwing away your vote on Kennedy or Nader your problems are larger than limited browser selection.

And how’s that antitrust case going? Where are we on net neutrality? Student loan forgiveness for like 10% of borrowers? Expanding Medicare? I only criticize democrats because that’s the party that’s supposed to do things for us. The American republicans are Christo- fascists who’ve long abandoned any pretense of constitutional law or responsibility for their country. Either way- we have crumbling infrastructure, hungry children, women dying because religious abortion restrictions, and lead pipes. And these shit bags can just send another $25 billion to kill more brown people in the Middle East.

So forgive me if I doubt they’ll take the time to learn what http means or even consider something that doesn’t have a wealthy donor behind it.

@eldavi@lemmy.ml
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I hate to be pessimistic, but I don’t think any American politician would take on this topic.

it’s only pessimism if it’s not true and there are plenty of demonstrably true public examples to guarantee that this isn’t pessimism; it’s reality that sounds like pessimism.

Semi-Hemi-Lemmygod
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112d

I don’t think any American politician would take on this topic.

And if they did it would be clear they didn’t have a clue what they were talking about.

The FTC under Biden has begun to push back against tech monopolies.

Semi-Hemi-Lemmygod
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312d

The Supreme Court overturning the Chevron doctrine could stop that pretty quick

@buddascrayon@lemmy.world
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  1. Lack of competition in the market via mergers and acquisitions
  1. Companies change things on the back end (“twiddle their knobs”) to improve their fortunes and have a united, consolidated front to prevent any lawmaking that might constrain them
  1. Companies then embrace tech law to prevent new entrants into the market or consumer rights (see: DMCA, etc.)

This is the criteria he has laid out for the “enshitifacation” of the Internet.

This is funny to me because this is the exact pattern of every industry and service in the United States ever. The Internet isn’t special, it’s just the latest frontier for capitalism.

@demizerone@lemmy.world
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511d

The corporations have been doing this with housing. I live in CA and it is awful how many unhoused there are now, and the supreme Court made it illegal!I hope one day this will finally be the last straw for the uprising.

@yesman@lemmy.world
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912d

Through no intervention or design, the market creates perverse incentives that only benefit a few. So the solution is to fiddle with the incentives?

Ya ever notice that “market reform” schemes always seem like negotiations with an angry god? Sometimes I think that ancient civilizations would be much better understood if we stopped referring to the “priest class” and started calling them economists.

My default position remains the same, kill god.

NutWrench
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1011d

I think the best way to make the Internet less sh*tty is to get away from Google search.

I like the SearX search engine. It gives old-school, relevant search results, not google ranked ones.

https://search.inetol.net/

It’s also spread out over many separate instances, so you can pick the one that best suits your search needs:

https://searx.space/

I like Kagi a lot. It has a Small Web feature that is results from smaller sites like the good old days. Also has a Fediverse filter.

@MehBlah@lemmy.world
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2312d

I loved the net when you had to have a clue to be there.

Semi-Hemi-Lemmygod
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312d

The Eternal September is real

@MehBlah@lemmy.world
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Eternal September

Mine began in truth about eight years before that. BBS and tymnet nodes enabled by shit load of blue and black box phone calls. Just go look at the neat and orderly wiring in a blue box and know that mine was nothing like that. Mine looked like low rent spider web of components stuffed in a cigar box.

Interoperability is how we “seize the means of computation.”

Good luck with that. If the success of the iPhone has taught me anything it is that the average person loves them some incompatible with anything but itself vertical integration.

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